/ Terms and Conditions
PRIVACY POLICY
949 TECH SUPPORT may collect customer information such as name, phone number, email address, and service details when customers contact us, request support, submit a form, call, text, or schedule an appointment.
We use this information to respond to customer inquiries, schedule appointments, provide tech support services, send service updates, follow up on requested services, and communicate with customers about their support needs.
At 949 TECH SUPPORT, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Contact Method for SMS Messages
If you have questions about this policy or our messaging program, contact 949 TECH SUPPORT at (949) 328-5749, email hello@949techsupport.com, or visit https://949techsupport.com/contact/.
Data Collection: We collect your name, email address, mobile phone number, and service request details when you sign up for SMS updates or submit our Contact Us form on our website.
Data Usage: We use your data solely for informational text messages related to customer support, appointment scheduling, appointment confirmations, appointment reminders, service updates, and estimate follow-ups.
Message Types: You will receive informational SMS messages from 949 TECH SUPPORT for customer support, appointment scheduling, appointment confirmations, appointment reminders, service updates, and estimate follow-ups.
Message Frequency and Rates: Message frequency varies based on communication needs. Message and data rates may apply.
Data Sharing: We do not sell or share your personal information with third parties for marketing purposes.
TERMS AND CONDITIONS
SMS Consent and Mobile Opt-In Data: We do not transfer, share, or disclose consumer data, including mobile numbers and SMS consent information, to any external organizations under any circumstances, except where strictly required by law.
Mobile Opt-In Sharing: 949 TECH SUPPORT does not sell, rent, or share collected mobile numbers, mobile opt-in information, or SMS consent information with anyone for marketing purposes.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Security Safeguards: We maintain administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, use, or disclosure. We restrict access to customer data to authorized personnel only.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Contact Information: If you have questions about this policy or our messaging program, contact 949 TECH SUPPORT at (949) 328-5749 or hello@949techsupport.com.
HELP / STOP / CANCEL: Contact 949 TECH SUPPORT at (949) 328-5749 or hello@949techsupport.com for HELP or to STOP or CANCEL receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to hello@949techsupport.com or (949) 328-5749. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.